4324 N. Beltline Road Suite C 105
Irving, Texas 75038
Phone: 972-256-3767 / 888-988-9585
Joanna Ellis
For over 20 years Ellis, Partners In Mystery Shopping (EPMS) has been offering the most comprehensive executive level multifamily industry based mystery shopping and consulting services available. As part of our shopping services, EPMS has created a quarterly shopping performance rating report which measures the affirmative answers to 10 key and universal apartment shopping report questions. With this Benchmark report, our clients can evaluate their performance against their peers in the multifamily industry. EPMS sets itself apart by not only providing mystery shopping services solely for the multifamily industry, but also by aiding our clients in utilizing the shopping report as a training tool, enabling them to continually hone the leasing skills of their onsite personnel.
Catering to both the apartment owner/investor and the property management company, EPMS provides an additional array of services including training seminars and custom presentations, comprehensive market comparable studies, special problem consulting, troubleshooting, contract marketing and leasing, and off-site management and leasing of single-family homes, duplexes, condominiums and small clusters of residential rental units.
EPMS offers a comprehensive selection of mystery shopping evaluations to fit your needs, including Recorded Telephone Shops, combined Telephone / On-Site Shops, Audio-Recorded On-Site Shops, Internet Shops, and Video Shops.
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